Last updated 16 October 2026
Refund & Cancellation Policy
We want you to be confident in your purchase. Here is exactly how cancellations and refunds work.
7-day refund window
If you are not satisfied, you can ask for a full refund within 7 days of your first payment for a course or All-Access plan, as long as you have not completed a full-length mock test in that course.
After 7 days
Payments are non-refundable after 7 days. You keep access until the end of the period you paid for.
Cancelling
Plans do not renew automatically. To stop, simply do not renew. If you want your access removed early, email us.
Organisation and school licences
Institutional licences follow the terms in your invoice or agreement. Unused seats may be reduced at renewal.
Waiver codes and free courses
Grammar, Vocabulary and plans unlocked with a waiver code are free, so no refund applies.
How to request a refund
Email mail@azzpira.com with your account email and payment reference. Approved refunds are returned to the original payment method within 5–10 working days.